Privacy policy

Artiztee Sdn Bhd
Updated 7 May, 2024

Introduction

Welcome to Artiztee. We are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your personal data when you engage with our website, located at https://artiztee.com.

What Information We Collect

  • Account and Profile Data: This includes the information you provide when you register for an account, such as your name, email address, and contact information.
  • Order Details: Information relating to purchases such as billing address, shipping details, and transaction history.
  • Custom Product Data: When you customize products using our templates, we collect the inputs you provide, such as text, images, or preferences.
  • Communication Records: Any communications with our support team, including emails to support@artiztee.com, are stored to help resolve any issues you may encounter.
  • Usage and Technical Data: We collect information about how you access and use the site, including your IP address, browser type, and device information. This helps us to optimize our site and enhance user experience.
  • Cookies and Similar Technologies: We use cookies to personalize your browsing experience and analyze site traffic. Detailed information on how we use these technologies is available in the "Cookies and Other Tracking Technologies" section.

How We Use Your Information

  • Service Delivery: To manage your account, process orders, and provide you with the services you request.
  • Customer Support: To offer personalized support and handle inquiries effectively.
  • Customization: To allow the creation of personalized products as per your specifications.
  • Improvement and Maintenance: To improve and optimize our services and develop new features.
  • Marketing and Communications: With your consent, we may send you promotional messages and content. You can opt out of these communications at any time.
  • Legal Compliance: To comply with legal requirements and protect your rights.

Sharing Your Information

  • Service Providers: We engage third-party companies and individuals to facilitate our service, such as payment processing, delivery of goods, and management of customer data, only as necessary for them to perform services on our behalf.
  • Legal Obligations: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Your Rights and Choices

You have certain rights regarding the personal information we hold about you. These may include the right to access, modify, or delete the information we process. You can manage these rights by contacting us directly at support@artiztee.com.

Security

We take the security of your data seriously and use appropriate technical and organizational measures to protect it against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

International Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction.

Changes to This Policy

We may update this policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We recommend reviewing it periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@artiztee.com.